Frequently Asked Questions

Find answers to common questions about our booking service

Booking questions

Any amendment to the booking itinerary is subject to approval and may incur additional charges for the detour. Kindly contact our customer service for assistance.

Frequently Asked Questions

Booking questions

Can I make amendment change trip after booking is made?

What do I need to do after booking?

What is the return policy?

What is the cancellation policy?

Can I change the vehicle booking date and time?

Can I get a refund for cancellations?

Can I get a quotation of the fare without actually booking the vehicle?

Why I am unable to find the my designated destination in the search field?

Can I resell the service as a tour package to the passengers?

Do I need to enter all the detailed itinerary of the trip?